Return and Exchange Policy:

Within 30 days after purchase, we accept full refunds and exchanges. Please contact us via email ([email protected]) and explain the reason for your refund or exchange. We will do our best for you service. *In order to facilitate the refund, please provide your PayPal account information and wait patiently, usually it takes a few days to process.

We accept a free full refund or exchange within 30 days of purchase. During this period, please contact us via email ([email protected]) and explain the reason for your refund or exchange. We will try our best to serve you.

*Please provide your PayPal account information to get a refund. Please be patient, because sometimes it may take a few days to process.

We only support free full refunds or exchanges within 30 days of purchase. During this period, please contact us by email ([email protected]) with your reason for refund or exchange and we will do our best to accommodate your request, we will not issue refunds for returns after 30 days.

*Please provide your PayPal account information for the refund. This will take a few days to process, thank you for your patience.

We can make a free full refund or exchange within 30 days after the order has been paid for. If necessary please contact us by email ([email protected]) and tell us the reason for your refund or exchange and we will do our best to accommodate your request, we will not issue a refund if the 30 days have passed.

*Please provide your PayPal account information for the refund. This will take a few days to process, thank you for your patience.

We accept full refunds or exchanges within 30 days of purchase free of charge. During this period, please contact us via Email ([email protected]) and state your reason for refund or exchange, and we will try our best to accommodate you. *Please provide your PayPal account info for your refund. It will take a few days to process, thank you for your patient.

If there is a return or exchange, who will bear the freight?

a. If you receive an incorrect or damaged product, please contact customer service immediately and for returns in this case, we will pay the return shipping costs. If you are returning multiple items, please return them together to receive a free return on all items. If you return each item individually, you may have to pay additional shipping charges. b. If the product is in good condition, then the postage costs will need to be borne by you.

Return or Exchange Requirements:

– Please send us an email before you decide to return your item and please provide the return tracking number from your receipt.

– The primary prerequisite for a return is that your item must be in good condition with no signs of depreciation.

– Keep the original packaging in the same condition as it was received. Include all labels and boxes.

– Email the original receipt and return tracking number to [email protected]

-If the above requirements are not met, we will not accept returns.

Please Note:

This site reserves the right to refuse any returned product that does not comply with the return policy. We will send the rejected item back to the original shipping address. To avoid this, please contact our customer service team to address any questions or concerns regarding the item you are returning. Please follow the steps in the email we sent you for returns and exchanges. After receiving and inspecting your return, we will notify you that we have received your return. We will also notify you of the approval or denial of your refund, which may take up to 5 business days to process if there is no violation of the return policy. If the request is approved, then your refund will be processed.

If you do not receive a refund:

• Please recheck your financial institution account first.
• Then contact your financial institution. Refund posting usually takes some processing time.

Our Company Information

Please fill in the following return address:

Return address: No.42874, 4F, GF area, 3rd building, 3rd phase, Wenshui Road, Economic Development Zone, Hefei City, Anhui Province

Phone: +13083247427

Zip Code: 231283

Note: Our factory is located in China and items need to be returned to the factory. Please do not send the package back to the address on the package, as this is not our return address. The address on the package is the warehouse address of the logistics company we work with.

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    Company Name: Hefei Ants Juyou Trade Co.

    Address: No.42874, 4F, GF area, 3rd building, 3rd phase, Wenshui Road, Economic Development Zone, Hefei City, Anhui Province

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